Over the years, I have witnessed the immense progress and growth in the UAE. One significant factor that contributed to this development is the Ministry of Human Resources & Emiratisation (MOHRE), formerly known as the Ministry of Labour (MOL). MOHRE has been instrumental in implementing policies and regulations aimed at establishing a stable and productive labour market in the UAE. In this article, I will share my insights on the various aspects of MOHRE and its impact on the UAE’s labour market.

Through their online platform, MOHRE offers a range of services for both business owners and employees. For businesses, these services include renewing contracts, refunding bank guarantees, and reporting absconding employees. On the other hand, employees can explore the portal for information on work laws, rights, and obligations, ensuring a fair and balanced work environment for all.

Mol UAE Overview

Ministry of Labour

Before 2016, I was familiar with the UAE Ministry of Labour as the primary entity responsible for overseeing the workforce and regulating the employment process in both public and private sectors. The Ministry of Labour (MOL) played a crucial role in issuing work permits (or labour cards) and enforcing labour bans on eligible individuals1.

Ministry of Human Resources and Emiratisation

On February 9, 2016, the Ministry of Labour underwent a transformation and was renamed the UAE Ministry of Human Resources and Emiratisation (MOHRE)2. As an entity, MOHRE currently offers various services such as enquiry services, eNetwasal services, and Tasheel services3. They also provide a user-friendly interface with easy access to commonly used services, transaction information, and company/person lookups4.

Under MOHRE, I can access an array of eGovernment services focused on improving communication, streamlining processes, and promoting transparency3. As a person seeking information and services related to workforce management in the UAE, I find MOHRE to be a reliable and efficient source.

Footnotes

  1. (https://worksuite.com/glossary/ministry-of-labour-mol-united-arab-emirates/) ↩

  2. (https://connectresources.ae/ministry-of-labour-uae/) ↩

  3. (http://eservices.mol.gov.ae/NewMolGateway/english/) ↩ ↩2

  4. (https://eservices.mohre.gov.ae/molforms/login.aspx) ↩

Key Services and Transactions

Work Permits

As an expert in the MOL UAE system, I can say that obtaining work permits is an essential part of the process for foreign workers joining the UAE workforce. The Ministry of Human Resources & Emiratisation offers online services to facilitate the application and management of work permits, ensuring a streamlined experience for both employers and employees.

Labour Card Status

Monitoring the status of labour cards is crucial for both employers and employees in the UAE. Using the Ministry of Human Resources & Emiratisation’s online inquiry services, I can easily check the labour card status and stay updated on its progress.

Salary Certificates

Salary certificates are a necessary document for employees when applying for loans, visas, or other financial services. Through the Ministry’s online portal, I can request and obtain salary certificates with ease.

E-Quota Status

Managing the e-quota status is essential for companies to ensure they comply with UAE labour regulations. I use the Ministry’s online services to monitor and manage my company’s e-quota status, effectively adhering to the regulations and avoiding any potential penalties.

Company Employee List

Maintaining an up-to-date company employee list is crucial for legal and regulatory purposes. The Ministry’s e-services platform allows me to access and update my company’s employee list, ensuring accuracy and compliance.

Work Permit Receipt

Through the Ministry’s online portal, I can conveniently access work permit receipts for my employees. These receipts serve as a vital record for my company and help me keep track of work permits issued to my employees.

E-Abscond Approval

In cases where an employee absconds from work, I use the Ministry’s e-services to report and seek approval for the e-abscond status. This allows me to stay in compliance with labor laws and manage the situation effectively.

Company and Employer Information

Staying informed about my company and employer information is crucial for maintaining compliance with UAE labour laws. By utilizing the Ministry’s online inquiry services, I can easily access and manage this information.

Support and Assistance

Tasheel

In my experience with the Ministry of Human Resources & Emiratisation (MOHRE) in the UAE, I’ve found that they have a service called Tasheel, which is designed to simplify the processes and procedures for dealing with government services. This includes services such as applying for work permits, managing labour contracts, and more. I noticed they have Tasheel offices throughout the UAE, making it easy and convenient for people to access these services.

Customer Helpline

When I needed assistance or had questions regarding MOHRE services, I found their customer helpline to be quite helpful. They have knowledgeable and friendly staff who are ready to assist with any inquiries. The helpline operates at a phone number 600590000, making it easy for anyone within the UAE to contact them for support.

Complaints

In the event I encounter issues related to labour disputes, unfair treatment or employment rights, MOHRE offers a mechanism for submitting complaints. I can utilize their eNetwasal Services to communicate my concerns directly. Alternatively, for further assistance, I can also reach out to the customer helpline mentioned above.

Arbitration

In case my labour disputes escalate or need further intervention, MOHRE provides an arbitration service to help resolve conflicts between employers and employees. The arbitration process aims to achieve a fair resolution for all parties involved, ensuring the protection of my rights as an employee in the UAE.

Overall, MOHRE, through its various services and support mechanisms—Tasheel, customer helpline, complaints, and arbitration—ensures that the needs of employees and employers in the UAE are met efficiently and fairly.

Fines and Penalties

In my experience researching the Ministry of Labour in the United Arab Emirates (UAE), I’ve come across some important information regarding fines and penalties imposed on both employers and employees for non-compliance with the UAE Labour Law.

Firstly, the employer must draw up a schedule of penalties and follow the disciplinary sanctions outlined in Article 39 of the UAE Labour Law. It’s essential that the employer conducts a complete investigation and hears the worker before imposing any sanctions.

According to Article 102 of the UAE Labour Law, some disciplinary penalties an employer may impose on employees include warnings, fines, or dismissals (with or without notice). These penalties should be carried out following a clear disciplinary procedure.

It’s crucial to be aware of the recent New Employment Law, where Articles 58 to 64 mention the penalties and fines borne by the employer and the employee for breaching the provisions of the law. Penalties for non-compliance can be as high as Dh200,000 for employers violating specific terms.

One essential aspect for employers to remember is the strict rule about paying employee salaries on time. Failure to do so can result in fines up to Dh50,000, and employees must receive their salaries through authorized banks or financial institutions under the Central Bank of the UAE’s jurisdiction.

Lastly, the UAE Ministry of Economy published a list of 26 money-laundering related violations and corresponding fines, aligning with the cabinet resolution No. (16) of 2021. All companies must be aware of these regulations to avoid facing severe consequences.

Passport

It is crucial for me to have a valid passport when working in the UAE. The passport serves as my primary identification document and is necessary for obtaining a work visa and residence permit. To ensure a smooth process, I must ensure that my passport is valid for at least six months from the date of entry into the UAE.

I can find helpful information regarding passport requirements at the UAE Ministry of Foreign Affairs website.

When working in the UAE, it is important for me to understand my immigration status and the establishment link between my employer and the Ministry of Human Resources & Emiratisation (MOHRE). The Immigration Establishment Link Status indicates the level of compliance to UAE labor laws by an employer and provides information about the associated work permits and visas.

I can check the Immigration Establishment Link Status by visiting the MOHRE eServices portal, where I need to login with my credentials before accessing the services.

In conclusion, having a valid passport and knowing my Immigration Establishment Link Status is essential while working in the UAE. Staying informed about these documents and their respective procedures will help me better navigate the UAE labor market and ensure that I follow all necessary regulations.

Labour Issues and Resolutions

Unpaid Salary

In the UAE, unpaid salary is a common labour issue. If I were facing this problem, I have several channels to file a complaint and track its status. I can use the Ministry of Human Resources & Emiratisation (MoHRE) website, download their app on App Store or Google Play, or call their hotline if I were a UAE citizen working in the private sector (600-590-000) or a non-national (04-665-9999).

To help alleviate the issue of unpaid salaries for workers, the UAE government came up with the Wage Protection System (WPS). The WPS ensures that companies remit their employee salaries on time by:

  • Ensuring that companies send salary information to accredited banks.
  • Monitoring the payment process to identify irregularities.

Unfair Dismissal

I understand that facing unfair dismissal can be frustrating. Fortunately, there are rules and regulations in place to protect my rights as an employee in the private sector in the UAE. The Federal Decree Law No. 33 of 2021 Regarding the Regulation of Employment Relationship defines the circumstances in which an employer may legally terminate the employment contract and the processes employers should follow to avoid unfair dismissal claims.

If I feel that I have been unfairly dismissed, as part of my complaint process, I can follow these steps:

  1. Attempt to reach a resolution with my employer through mediation and negotiation.
  2. File a complaint with MoHRE through their website or customer service hotline.

It is important for me to familiarize myself with the employment laws and regulations in the private sector to understand my rights and responsibilities in the workplace.

Mol UAE in Dubai

I recently explored the Ministry of Human Resources & Emiratisation (MOHRE), also known as MOL UAE, which plays a vital role in governing labour-related matters in Dubai. They work to maintain harmony between employers and employees, ensuring that the rights and well-being of both parties are protected. You can find the Ministry Of Human Resources & Emiratisation Head Office in Dubai at 62 Doha Street, P.O.Box 5025.

In my research, I came across various services that MOHRE provides, including:

  • Enquiry Services: A platform where inquiries about labour laws and regulations can be submitted.
  • eNetwasal Services: A system for managing online transactions between employers and employees.
  • Tasheel Services: A set of labour-related services aimed to simplify and streamline the process of issuing work permits, renewals, and other requirements.

In Dubai, the private sector employment laws and regulations are governed by Federal Decree-Law No. 33 of 2021, also known as the UAE Labour law. This law applies to all employees working in the UAE, including both UAE nationals and expatriates. However, some categories of employees are exempt from this law and might have to follow different regulations.

The MOHRE focuses on ensuring labour laws are properly implemented across all sectors in Dubai, with their primary responsibility being the issuance of work permits or labour cards. They are also tasked with imposing labour bans on individuals when necessary. More information on this can be found on this DubaiFAQs page.

Overall, understanding MOHRE’s role and services provided in Dubai is essential for both employers and employees. As someone who has explored their services, I can attest to their commitment to maintaining a productive work environment and safeguarding the rights of all parties involved in the labour market.

Emiratisation Initiatives

In recent years, the UAE government has been focusing on Emiratisation, which refers to the employment of UAE citizens. Emiratisation is a top priority for the government, as it plays a significant role in the nation’s Vision 2021 strategy. As a result, various initiatives and provisions have been introduced to boost Emiratisation.

One of the primary organizations responsible for promoting Emiratisation is the Ministry of Human Resources and Emiratisation (MOHRE). MOHRE aims to increase the participation of Emiratis in the workforce, particularly in the private sector. One of their key efforts is the establishment of the Emirati Human Resources Competitiveness Council, also known as “Nafis,” which implements national initiatives designed to enhance Emiratisation in the private sector source.

To encourage businesses to hire Emiratis, MOHRE has implemented a quota system for companies under its jurisdiction. Companies that do not comply with the required Emiratisation rates face penalties, including fines of AED 6,000 per month per Emirati employee short of the quota. These fines increase by AED 1,000 per month per year source.

In addition to the quota system, the UAE government has launched various initiatives to enhance Emiratisation across different sectors. One such initiative is the Industrialist Programme, which aims to increase Emiratisation in the manufacturing, industry, and technology sectors. The program focuses on training and upskilling local talent to prepare them for these industries’ source.

Through these efforts, MOHRE and the UAE government continue to work towards fulfilling the objectives of their Vision 2021 strategy while providing valuable opportunities for Emiratis to thrive in the workforce.